Shipping and Delivery

Delivery Service Partners

TorgSale offers free delivery to GB mainland addresses* on orders from £39, depending on your choice of delivery service partner, location and the weight of your parcel(s) – as detailed below.

Our minimum order value is £10 (excluding shipping charges).

For most of Great Britain*, we offer you a choice of delivery service partner:

Order Value £0 – £29Order Value £29 – £39OrOrder Value £39+
£4.99£2.99Free

A small minority of postcodes, including the Highlands, UK Islands and Northern Ireland, do not qualify for free shipping. The exact cost of delivery is determined by your postcode and can be viewed in your shopping basket before checkout.  

Delivery Times

Most orders are processed and dispatched within 24 hours and our delivery service partners provide online parcel tracking facilities (normally available within 1 working day from dispatch). You can also track your order via your ‘my zooplus’ page.

Delivery to GB mainland addresses usually takes place within 1 to 3 days (excl. Sundays & Bank Holidays). This may vary depending on availability, payment method, location and other factors beyond our control. For bank holidays, please allow an extra day.

Please note, a minority of our parcels are shipped from our European distribution centres and are likely to experience 2-3 days delay on top of our standard delivery times. We apologise for any inconvenience caused.
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